Authorized pickup
Pickup details identify the releasing department, contact, package, and intended receiving location.
Medical Records & Document Transport
HIPAA-secure transfer of medical records and protected health information with accountable handling and documented delivery.
Request Secure TransportConfidential by Design
Keep sensitive records in a direct, documented chain of custody.
SharpCare transports medical records, protected health information, and other confidential healthcare documents between authorized locations across Dane County and the Madison metropolitan area.
- HIPAA-secure transfer Confidential packages stay under direct owner-operated control during the route.
- Direct transport No subcontractors or dispatch-center exchanges between pickup and delivery.
- Delivery confirmation Signed receipt documents the completed handoff to the receiving party.
HIPAA-First Compliance
Privacy practices backed by a formal client agreement.
Business Associate Agreements (BAA) executed for every client before the first pickup. PHI handled to the letter of the Privacy Rule.
- BAA executed before the first pickup
- HIPAA Privacy & Security Compliance Certified
- PHI handled to the Privacy Rule
- Signed delivery confirmation
Document Security
Professional handling from authorized sender to authorized recipient.
Confidential transit
Sealed materials remain under the direct care of the certified owner-operator during transport.
Confirmed receipt
Delivery is completed with the authorized receiving party and documented according to client instructions.
Plan the Transfer
Give every handoff a named contact and a clear deadline.
The best document routes begin with defined access and receipt instructions at both facilities. Share operational details by phone or approved client process without including unnecessary protected health information in ordinary email.
- Identify the releasing party Provide the department, contact name, hours, and pickup access details.
- Define the receiving party Confirm where the package must go and who is authorized to receive it.
- Set the route priority Note whether the transfer is routine, on demand, or urgent.
Confidential Courier Service
Need records or protected documents moved securely?
Contact SharpCare to discuss the route, handling instructions, deadline, and Business Associate Agreement required before the first pickup.
Call Today
(608) 640-1422Dane County and the Madison metropolitan area
Request Transport